Privacy Policy for 10DLC Messaging

Control Tech Heating & Air Conditioning, Inc. operates this messaging program and is committed to protecting consumer privacy and meeting 10DLC compliance requirements. This page explains how we collect, use, share, and protect phone numbers and other information used for text messaging, and how consumers can contact us or opt out of messages.

Data Protection

No sale of consumer data. Control Tech Heating & Air Conditioning, Inc. does not sell or rent phone numbers or other consumer information to third parties for marketing purposes. Limited sharing for business operations. We may share information with service providers and partners who perform functions on our behalf such as message delivery, analytics, and customer support. These parties are contractually required to protect your data and may use it only for the purposes we authorize. Security measures. We maintain administrative, technical, and physical safeguards designed to protect the confidentiality and security of consumer information.

Data Collection and Use

What we collect. We collect phone numbers and any information you provide when you sign up for messages, respond to messages, or interact with our services. How we use it. We use collected information to send transactional messages, appointment reminders, informational notices, and marketing communications where you have consented to receive them. We also use data for program administration, analytics, fraud prevention, and customer support. How we share it. We share data only with trusted service providers and partners who need the information to perform services for us. We will not share consumer data with unaffiliated third parties for their marketing use.

Opt-Out Instructions

Right to opt out. Recipients have the right to stop receiving text messages from Control Tech Heating & Air Conditioning, Inc. at any time. Standard opt-out method. Reply STOP to any message to unsubscribe from future text communications. You will receive a confirmation message and will no longer receive marketing texts from the number you opted out from. Alternative opt-out and support. For assistance or to request removal from all messaging lists, email info@callcontroltech.com and include your phone number and request.

Terms & Conditions Summary

Brand name. Control Tech Heating & Air Conditioning, Inc. Types of messages. Appointment reminders, service notifications, informational updates, and marketing or promotional messages. Message frequency. Message frequency may vary based on the type of service and your interactions. Typical frequency examples: up to two messages per appointment for scheduling and reminders; occasional promotional messages based on your preferences. Message and data rates. Message and data rates may apply. Message frequency and costs depend on your wireless carrier and plan. Customer care contact. Text HELP to any message for assistance or email info@callcontroltech.com for support.